Frequently Asked Questions
How do I know if therapy is right for me?
Therapy is a personal choice, but if you're feeling overwhelmed, anxious, depressed, or stuck in life, it can provide valuable support. Our initial free assessment can help you decide.
Are your therapists licensed to practice in the US, UK, and Europe?
Yes, all our clinicians are licensed, vetted professionals with verifiable credentials—including US State Boards, BACP and HCPC in the United Kingdom, and European psychological associations.
How does online therapy work across different time zones?
We offer flexible scheduling matched to your local time zone across the US (EST, CST, MST, PST), UK (GMT/BST), and Europe (CET), including daytime, evening, and weekend session slots.
Is online therapy as effective as in-person therapy?
Extensive clinical research shows that online therapy is just as effective as in-person therapy for anxiety, depression, and relationship counseling, with the added benefit of privacy and comfort from home.
How do you ensure my privacy and confidentiality?
We use bank-level, encrypted video platforms. We adhere strictly to HIPAA standards in the United States and GDPR regulations across the UK and European Union.
What should I expect in my first session?
The first session is usually an intake where your therapist will ask about your history, what brought you to therapy, and your goals. It's also a chance for you to see if you feel comfortable with their style.